SimpliSafe CMOB1 Wireless Outdoor Security Camera Troubleshooting.

SimpliSafe CMOB1 Wireless Outdoor Security Camera Troubleshooting.
Manufacturer
Model No.
CMOB1
Frequencies
FCC ID
U9K-CM3000
ICID
20992-CM3000
Year
Video Technology

If your SimpliSafe CMOB1 Wireless Outdoor Security Camera is not working correctly, try these quick fixes:

  • Camera won't power on: Fully charge the battery and ensure it is correctly installed. This camera will not function with a external power source. The battery has to be in god working order.
  • Won't connect to Wi-Fi: Verify you're using a 2.4GHz Wi-Fi network, check your password, and restart your router.
  • No live view or recordings: Confirm the camera has a strong Wi-Fi signal, adequate battery charge, and the latest firmware installed.
  • Motion detection problems: Clean the camera lens, adjust motion sensitivity, and remove obstructions from the camera's field of view.
  • Poor video quality: Clean the lens and verify your internet upload speed is sufficient for HD streaming.
  • Still not working? Remove and reinstall the camera in the mobile app, then reset and pair it again if necessary.
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