Device Port Devices Manufacturer j5create Model No. JCD393 Network Technology 1000BASE-T 100BASE-TX 10BASE-T Port(s) USB Type C -USB4 1.0 USB Type A - usb 3.0 - usb 3.0 HDMI microSD Card SD Card Video Technology UHD 4K (3840 × 2160) No drivers are available for the j5create JCD393, make sure you are using this device on DP 1.4 port as illustrated below. Image Force Cache (Faster Mirror) Documentation/Manuals: j5create JCD393 4K60 Elite User Manual